Top Gun Lion Mobility Scooter

Standard Shipping is FREE on all orders to customers within Australia.

Need to make a FLIGHT? Want EXPRESS shipping? Call us on 1300 175 592 to see if we can get it to you quicker. 

Once payment is received, we aim to package and ship your product within 72 hours. From there, shipping times will vary depending on your location. Shipping to capital cities will usually take up to 5 working days, while shipping to areas outside the cities and more rural locations could take up to 7 working days.

Order Confirmation: As soon as you place your order, you will receive an order confirmation email. This confirms that we have received your order in our system and pre-authorized your credit card for the purchase.

Order Shipment: We will send you a shipping confirmation email with tracking details within 24 hours of your order leaving the warehouse to the email address you provided during checkout.

We get it. You've got a lot of choice when it comes to online retailers. Here's why we think you should shop with us at GoMobility.

• Free Shipping Australia wide. No extra charges. Ever.
• Price Match Guarantee. Best prices online guaranteed.
• 30 Day Easy Returns. Not happy with your product? We'll take it back.
• Great Service. We pride ourselves on the best service, anywhere.

Your TopGun is fully guaranteed against faults arising due to defects in manufacture or materials as follows

SCOOTERS

5 Years: 

• Structural frame components, including platform, fork, seat post, and frame welds (excludes Canopy & Canopy framework)
• Drivetrain, including differential, and motor.

1 YEAR: 

• All electronic parts, including controllers, batteries, brakes and battery chargers, have a one (1) year warranty.
• Servicing to the controller, batteries or battery charger must be carried out by your authorised Top Gun Mobility Provider.
• Any attempt to open or dismantle these items renders the guarantee void on that item.

Subject to availability of parts, any such defects will be rectified, either by repair or by unit replacement.

Not Covered Under Warranty

The guarantee does not extend to those items which may need replacement due to normal wear and tear (tyres, belts, bulbs, upholstery, plastic shrouds, motor brushes, fuses, and batteries), or damage to the product caused by misuse or accident for which Top Gun Mobility or its agent cannot be held responsible. This warranty does not include service calls or external bolt on components such as a canopy or canopy framework.

Transport/Call Out costs

As the owner you must bear the cost of transporting the unit to the retailer or should you decide to have the dealer come to you, you must bear the cost of the dealers call out fee. Your retailer may choose to waive this cost, but this will be at the retailers discretion only and separate to Top Gun Mobility’s warranty terms and conditions.

Warranty Service Period

The service intervals are every 500klm or every twelve (12) months from date of purchase, whichever occurs first. We recommend using a Top Gun Mobility Service Provider. Proof of annual service (paid invoice receipts) must be kept and provided upon any warranty claim. This warranty will be void if annual servicing is not carried out.

Service Checks and Warranty Service

Warranty service can be performed by an authorised Top Gun Mobility Provider. Please contact your authorised Top Gun Mobility Provider for advice on the current cost affecting the service visit.

Commercial Use

Any Top Gun Mobility products used in a commercial application will only be covered by a 12-month warranty from the purchase date and will be excluded from any coverage mentioned in the warranty relating to 5 (five) or 3 (three) year warranty. All other conditions in this warranty will apply.

Storage Instructions

Always store in a dry area protected from freezing to avoid damage to the scooter and premature wear of the batteries. Avoid exposure to rain, snow, ice, salt or stagnant water. Keep your scooter clean and dry.

Never expose the electronic components of the scooter to humidity (rain, snow, mist, or water from washing), as it may damage electronic circuits.

Always store your scooter with batteries fully charged. When storing the scooter for more than two weeks, charge the batteries and disconnect them.  During the storage, check the charge once a month and recharge the batteries as needed. You must complete a full charge cycle every month or damage to batteries can occur.

Avoid extreme temperature of hot and cold during storage. Freezing can damage low charged batteries and they may become unusable.

Warranty does not cover

Any damage due to improper use nor the replacement of parts arising from normal wear and tear such as potentiometers, tyres, arm rests, and upholstery. Claims due to a normal increase in operational noise level. This warranty does not cover labour or service calls.

Batteries

Batteries are covered by a six month warranty from the original manufacturer. Gradual deterioration due to being left in a discharged state or being left in cold conditions for long periods is not covered.